TYPE:ServiceMODEL:PassatYEAR:2022
Matt is always helpful and strives to make sure I understand what my car needs -- and does not need.
Average Score (118 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2025
Matt, is a very good service advisor.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
3 1/2 hrs. to rotate tires and does the 10000 I’ll service. Some where along the process they missed doing the state inspection I requested. This is my 3rd time in for service with very long wait times. Most likely my last.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
All of my interactions have been great.
TYPE:SalesMODEL:TiguanYEAR:2025
Very happy with the staff. Our salesperson, Mike did a great job.
TYPE:ServiceMODEL:TiguanYEAR:2024
Very smooth process.
TYPE:SalesMODEL:AtlasYEAR:2025
From the day we stopped in to test drive and see if we could make an atlas work everyone was so incredibly happy and helpful to get us taken care of. We left our test drive under the impression we were going to pay down our trade for a little while before we were able to buy one and the guys in state college made it happen two weeks later living up to their word and made sure to get us a deal that worked for us!!
TYPE:SalesMODEL:TaosYEAR:2025
Loved the whole experience at Ciocca. No hassle and very easy to work with. So happy with my new Taos. Mike our salesman was great.
TYPE:ServiceMODEL:ArteonYEAR:2023
Great service dept