TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Very good service
Average Score (132 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
No improvement. The service staff was stellar
TYPE:ServiceMODEL:TiguanYEAR:2022
Prompt service offered by open and helpful staff.
TYPE:ServiceMODEL:AtlasYEAR:2024
Great customer service, very attentive to our needs
TYPE:ServiceMODEL:PassatYEAR:2022
Matt is always helpful and strives to make sure I understand what my car needs -- and does not need.
TYPE:ServiceMODEL:JettaYEAR:2025
Matt, is a very good service advisor.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
3 1/2 hrs. to rotate tires and does the 10000 I’ll service. Some where along the process they missed doing the state inspection I requested. This is my 3rd time in for service with very long wait times. Most likely my last.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
All of my interactions have been great.
TYPE:SalesMODEL:TiguanYEAR:2025
Very happy with the staff. Our salesperson, Mike did a great job.