Average Score (109 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

109 Ratings

4.8 Average

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  • Wendy S.11-07-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    I received the free oil change and inspection. Ciotta sent me a video of the inspection. The whole experience was very professionally done and.customer friendly.

  • Robert C.11-07-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Tina V.11-05-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Outstanding service!

  • Nicole S.11-04-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Michael Spurlock did a great job! He is knowledgeable and trustworthy.

  • Allegheny T.11-01-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    Excellent service. On time and on budget. Great job, Matthew.

  • Cynthia O.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Ronald L.10-31-2024

    TYPE:ServiceMODEL:PassatYEAR:2019

    Oil and filter change done well and in a reasonable period of time while I waited. I always value the filmed walk around of my vehicle by the mechanic that is sent to my phone.

  • Katelyn F.10-22-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    My service agent was nice. But the cost? Insane. I was quoted almost $900 for only rear brakes and rotors. That’s on top of a $125 inspection fee. Got a second opinion , total with inspection was less than $100. Second guy also said rotors did NOT need replaced.

  • Douglas L.10-22-2024

    TYPE:SalesMODEL:JettaYEAR:2025