Average Score (118 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

118 Ratings

4.8 Average

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  • Ronald L.09-25-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Excellent 6 year service performed.

  • Jason A.09-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great salesperson and clear explanations about everything. I came in beacuse of the ease of shopping online.

  • Charles M.09-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The dealership was very professional and very easy to deal with. They had the vehicle we wanted in stock and we worked with the sales rep Noah, and managers Nate and Wyatt. Everyone we dealt with there was phenomenal and answered all our questions.

  • Timothy R.09-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Last service I had to take vehicle in 3 times to get it fixed. One was didn't have part, next time didn't get the service completed. Recently had to wait over a month for a part.

  • Max S.09-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Ty was extremely helpful.

  • Andrew S.09-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    OUTSTANDING

  • Scott M.08-19-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Friendly and very helpful Everyone at dealership was great Ty G salesperson was awesome Nathan S was great too

  • Susan M.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Very professional and dependable quality car assessment every time

  • Judy L.08-11-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Adela G.08-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Took a day longer than I was originally told, but I received a loaner, but the loaner did not have enough gas so had to swing back by for that the next morning.