Average Score (132 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.7 Average

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  • Scott M.08-19-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Friendly and very helpful Everyone at dealership was great Ty G salesperson was awesome Nathan S was great too

  • Susan M.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Very professional and dependable quality car assessment every time

  • Judy L.08-11-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Adela G.08-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Took a day longer than I was originally told, but I received a loaner, but the loaner did not have enough gas so had to swing back by for that the next morning.

  • Matthew M.08-08-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Friendly, fast, and forthright.

  • Amy C.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Overall, a phenomenal experience! Many shout outs to Brad, finance manager, for his person centered approach to ensuring I received the best deal. First car driven ended up not meeting my expectations for a newer used vehicle, so with Brad's help, along with Nate and Ty, I ended up driving home with a 2025 brand new Volkswagon Tiguan- which I am in awe with! Many thanks to the state State College Ciocca team for helping me find the best deal and vehicle for me. Again, cannot state enough how Brad and Nate stepped up to help the deal close. I truly appreciate your efforts!!!

  • Stephen H.08-06-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Always friendly and professional service!

  • Alexandra B.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone was so kind, friendly, and helpful. It was my first time buying a car on my own and they made it so easy!

  • John F.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2020

    Atlas towed into Ciocca. Unable to evaluate for a few days, but ultimately diagnosed problem and fixed. No problems since. Customer service excellent - kept me informed of progress.

  • Craig G.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Car was in shop for a total of 7 weeks. Problem could not be fixed. After 3 weeks we finally convinced the dealership that we needed a loaner. Loaners were discontinued by corporate. Not good! Even my local small family owned garage has a 6 car loaner fleet!